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Other Fees

Date/Time Change Fee

You can change the time and/or date of your flight by paying the Date/Time Change Fee listed below. In case of fare differences, any additional amount must be paid. If you confirm the change to your booking, it will be subject to the price at that time. If the fare is lower at the time of the change, the fare difference already paid will not be refunded.

Charging Basis HKD JPY TWD CNY THB MYR KRW PHP USD
Per customer per segment 580 11,200 2,600 560 3,000 390 103,000 4,600 74

 

For bookings originating from Korea (One-way/Round-trip/Open-jaw):

Charging Basis 48 hours before the scheduled departure time Within 48 hours of the scheduled departure time
Per customer per segment KRW 30,000 KRW 60,000

E-Payment Fee (i.e. Convenience Fee)

The fee is charged to each passenger when booking flights departing from the following departure regions. This fee applies to any flight booking with flights originating from the respective Point of Origin (including any subsequent date/time changes). Visit here to learn more about our payment options.

Charging Basis HKD JPY TWD CNY THB MYR KRW PHP USD
Per customer per segment N/A 810 220 43 230 N/A 7,700 350 7

 

E-payment fee will be applied to bookings not originating from Hong Kong and Malaysia.

Name Correction Fee

The fee is required for each minor correction of each passenger's name (calculated per order), with a maximum of three letters allowed for spelling corrections.

Charging Basis HKD JPY TWD CNY THB MYR KRW PHP USD
Per customer per booking 350 6,700 1,600 330 1,800 240 66,000 2,800 45

Infant Fee

Applicable to infants less than 2 years old and not occupying any seats (i.e., being held in an adult’s lap) only.

Charging Basis HKD JPY TWD CNY THB MYR KRW PHP USD
Per customer per segment 280 5,400 1,300 270 1,500 190 53,000 2,300 36

 

For infants occupying a seat or children aged between 2 and 11 (inclusive), child fare shall be charged. Please contact our Customer Connect (https://www.hkexpress.com/en-hk/need-help/customer-care/) to book a dedicated seat for your infant and/or child.

Service Channel Fee via Customer Connect

Applicable to any initial bookings or date/time changes for your flights through Customer Connect. The Service Channel Fee is charged per customer per segment.

Charging Basis HKD JPY TWD CNY THB MYR KRW PHP USD
Per customer per segment N/A 1,480 450 95 470 55 15,400 660 14